Complain and Shame: Recent Topics

Complain and Shame: Recent Topics http://www.complainandshame.co.uk/ Your turn to have your say! en Fri, 10 Sep 2010 04:14:48 +0000 muckers on "Dining Solutions Direct" http://www.complainandshame.co.uk/topic.php?id=22#post-23 Sat, 30 May 2009 08:08:03 +0000 muckers 23@http://www.complainandshame.co.uk/ This company recruits on a very mis leading basis. They are advertising for sales delivery drivers earning £40,000 p.a. where a brand new company vehicle will be provided. They will interview you and send you out 'training' It is not until then that you find out YOU have to lease the van yourself, pay for your own diesel, buy dry ice to keep the product frozen and even buy the product you are going to sell. Your weekly expenses are in the region of £300. Also at the end of your two days training you are told that if you want to take up the position you will have to pay a £300 deposit. The products are extremely expensive and the selling is extremely aggressive. This sort of selling should be banned, cold calling is intrusive. If a man calls introducing himself as a 'Fishman with a difference' tell him to go away, you will only be ripped off. windyb on "Future Publishing very poor customer service" http://www.complainandshame.co.uk/topic.php?id=41#post-47 Tue, 25 May 2010 08:55:45 +0000 windyb 47@http://www.complainandshame.co.uk/ I subscribed to cycling plus in february 2010. I received one issue of the magazine over a month late and believe I only received it at all because of the amount of phone calls and emails I have made. In addition, I am still waiting for one of my free gifts! I have made several phone calls and many, many emails in complaint. Future publishing have made several false claims about delvery dates etc and it seems now that they are not even bothering to reply to my emails. I have never experienced such bad customer service and would suggest that people think twice about subscribing to one of their publications. Watrick on "Nozhan Trading Company: How We Work at Nozhan" http://www.complainandshame.co.uk/topic.php?id=45#post-54 Fri, 25 Jun 2010 10:18:02 +0000 Watrick 54@http://www.complainandshame.co.uk/ Nozhan trading company always puts customers first. It happens every time, everywhere, and every way imaginable at Nozhan trading company. In fact our driving purpose is to take all what your business or you personally have. It is the can-go-to-any-extent way of thinking that Nozhans (our employees at Nozhan trading company) bring to work every day. Our complete satisfaction is our one and only ambition. Here at Nozhan trading company anything less than that is just unacceptable. It is a commitment that no company except Nozhan trading company could ever live up to. Working hard to discover, attract and convert prospective clients is more than our job. That is what actually we are and we always make sure things go as smoothly as possible. If for some reason they do not, you will be surprised at the lengths we go to make things worse. We even contact the ministry of foreign affairs and your embassies in Iran. Any issue you have about our products is immediately taken care of by your own Nozhan trading company team by never paying the compensations and never returning the advance payment, so that you will never ever have to worry or even imagine about having a living from your company income. After making the payment you can even leave the deal in midway, if we do not live up to our pledge of support. But we are sure that you will never realize what really is going on until we collect the full payment from you. With Nozhan trading company you are not alone, there are so many from around the world who have been duped by us. One of the best parts of dealing with Nozhan trading company is that we are always there at one of the contact addresses / numbers we mention in our listings. Our unlimited support and expertise is ever ready to go whenever you need us. Ready to see how Nozhan trading company can loot you and your company? Contact us as soon as possible. Watrick on "Mattex General Trading LLC, Confessions of a Dangerous Nozhan Company" http://www.complainandshame.co.uk/topic.php?id=44#post-53 Fri, 11 Jun 2010 06:26:49 +0000 Watrick 53@http://www.complainandshame.co.uk/ Mattex General Trading LLC was one of the many brain children of Khalil Nasr Esfahani of the famous Nozhan group Iran. Though we proclaimed we have several offices for this particular company, Mattex General Trading LLC, in Germany, we really did not have any idea what would we say if someone asks for office addresses in Germany. We had the coolest job in the world. We would be comfortably seated, the music would be on and we have had a supply of Suleimani. We know we have got to think of some good company names but everyone would be hoping that today is not their turn to be the genius. So we would just sit, share a holiday story or a dirty joke and wait. That made our day. In fact Mattex General Trading LLC was one of the front runners Nozhan group ever had and it helped us earn loads of US dollars. No first timers ever hesitated to deal with Mattex General Trading LLC. In case if we were using a different company name for various reasons, we made sure that we communicated with the potential buyers using <a href="http://www.matex-group.com" rel="nofollow">www.matex-group.com</a> email ids. Now, one company, who has been duped by us, we sent them poor quality Paraffin wax after taking full and advance payment for 1st & 2nd consignments respectively, is making some noise on and around the web. You can see it for yourself here at <a href="http://tinyurl.com/32gugbm" rel="nofollow">http://tinyurl.com/32gugbm</a> & <a href="http://tinyurl.com/36y6sh7." rel="nofollow">http://tinyurl.com/36y6sh7.</a> And it has now become little difficult for Nozhan group to operate online using our usual company names because of those party spoilers. After this campaign against Nozhan group, Khalil Nasr Esfahani has asked us to pull up our socks. Prepare to pay the price that is what we have been telling each other at Mattex General Trading LLC when Khalil Nasr Esfahani was not around. Because we knew excessive use of the name Mattex General Trading LLC for duping unsuspecting companies would land us in something like this. But we just do not care. Because each and every one of us knows the two basics of surviving: 1. Company names will come sooner or later when you have nothing to do apart from collecting the payments from buyers and sending some low quality product, if you have. 2. The last clean cup in the Mattex General Trading LLC kitchen belongs to Khalil Nasr Esfahani. After reading all these you would be keen to feel Nozhan team creative brilliance, especially of Khalil Nasr Esfahani. Do not worry; we will share some of our company names, websites and contact details here. Company names we have been using very often: Nozhan Trading Company / Nozhan Trading Company ltd. Nozhan Eghtesad Company / Nozhan Company. Nozhan Polymer Co / Nozhan Polymer Company. Nozhan Polymer / Nozhan Polymer Spadana. Matexgroup / Mattex Petrochemical Group. Mattex General Trading Co. (LLC) / Alma Investment LLC. Khalil Nasr International Trading Company. Jey Refiner Company / Nozhan Eghtesad / Nozhan Polymer Group. Sadaf Kooh Co / Alma Group LLC / Nozhan Poly Websites we have: <a href="http://www.nojanpoly.com," rel="nofollow">www.nojanpoly.com,</a> <a href="http://www.nozhanpoly.com," rel="nofollow">www.nozhanpoly.com,</a> <a href="http://www.matex-group.com," rel="nofollow">www.matex-group.com,</a> <a href="http://www.almanf.com," rel="nofollow">www.almanf.com,</a> <a href="http://www.sadafkooh.com," rel="nofollow">www.sadafkooh.com,</a> <a href="http://www.nozhanpolymer.com" rel="nofollow">www.nozhanpolymer.com</a> . Contact names we used: Javad esmaeli / Javad Esmaeili / S.J. Esmailian, Ms. Elahe R Khalil Nasr / Khalil Khalil / Nasr / Khalil Nasr Esfahani / KhalilNasr Esfahani. Ms. Raheleh Zarei / Susan Jafari / Mr. Fariba Sadri / Ms. Annahita Bajool. Mr. Nasim Salehi / Ms. Nasim Salehi / Ms. Salehi, Mr. Amin Sheyvani. Email ids we presently use: <a href="mailto:sale.alma@yahoo.com">sale.alma@yahoo.com</a>, <a href="mailto:nozhan.trading@yahoo.com">nozhan.trading@yahoo.com</a>, <a href="mailto:info@nojanpoly.com">info@nojanpoly.com</a>, <a href="mailto:sales@nojanpoly.com">sales@nojanpoly.com</a>, <a href="mailto:nozhan_esm@yahoo.com">nozhan_esm@yahoo.com</a>, <a href="mailto:matex_petrochem@yahoo.com">matex_petrochem@yahoo.com</a>, <a href="mailto:sales@matex-group.com">sales@matex-group.com</a>, Yahoo id: nozhan.trading, MSN id: KhalilNasr_Trading, Skype: nozhaneghtesad. Our supposed to be office addresses & contact numbers: Unit 3, second floor, Reza trade center, Mir overpass bridge, Isfahan, Iran, 81858. Tel: 0098 311 6641641-2, 6641675, 6641676, Mobile Phone: +989132255184, 0098 913 133 3086, 00989132293816, Fax: 98 311 6641676, 00983116641675. Factory: 3rd Blvd, Razi Industrial area, Isfahan, Iran. Zip code: 8164783611. No. 18, 17 Shahrivar Alley, West Mirza Tahere Street, Mehrabad, Isfahan, Iran, Postcode: 81858. Tel: +98 311 - 2601762, 00983117715784, Mobile Phone: 98-9131099598, Fax: 98-311-2604067, Telefax: 00983117721765. No 40, Mehrabad Blbg. 2nd Moshtagh Ave, Esfahan, Iran, Zip 81465- 1531, Telephone: 98-913-3697317, +98-311-2612950, Mobile Phone: 0989131063607, 98-913-301123, Tele fax: 98-913-1063607, +98 311 2604067, 00983112614001. 3, 01 floor, Arabift tower, Baniyas road, Deira Dubai, United Arab Emirates (UAE), Zip: 181030. Telephone: 971-4-2296658, Mobile Phone: 00989131099597 Fax: 971-4-2285574. harold.smith1@btinternet.com on "Packard Bell and PC World" http://www.complainandshame.co.uk/topic.php?id=43#post-51 Wed, 09 Jun 2010 09:49:10 +0000 harold.smith1@btinternet.com 51@http://www.complainandshame.co.uk/ June last year my warrenty was up on my desktop.I week later the machine packed up.I contacted PC World and was told tough basiclly.The repairs were £120.they said new memory.3 months later the same problem.took it to a local repair place £20 loose memory.May this year It goes again,oh it needs a new mother board at £100+ labour..I wrote to Packard Bell about it and have never heard from them at all.Upshot of this is i will not buy from PC World or Packard Bell again Watrick on "Nozhan & Khalil Nasr – Things Every Buyer Should Know About Nozhan" http://www.complainandshame.co.uk/topic.php?id=42#post-50 Wed, 09 Jun 2010 09:27:30 +0000 Watrick 50@http://www.complainandshame.co.uk/ Nozhan is an exporting company from Iran and we have mastered the art of getting the prospective buyers into confidence at the earliest and make them believe that we are the best suppliers this planet has ever seen. To reinforce their belief we provide them best samples available and give very competitive rates. Once they are done with the payment we send them the low quality product/material. This is what really keeps us going. You can find Nozhan on almost every online major market place with different names, addresses, contact numbers etc. (list is given below). It is to make sure that no one gets hold of us easily. We operate under around 20 company names online and all of the activities are spearheaded by Mr. Khalil Nasr Esfahani. He is the man who invented the above said art form and we are lucky to have him as Nozhan’s head honcho. We take pride in never getting caught in all these years and it is with immense pleasure we invite you to join this amazing & successful journey. If you are not still convinced about Nozhan’s capabilities please check this link <a href="http://tinyurl.com/32gugbm." rel="nofollow">http://tinyurl.com/32gugbm.</a> As we are expanding our business territories, we wholeheartedly welcome companies from other parts of the world to associate with Nozhan / to represent Nozhan in their respective countries. Under the leadership of a brain like Mr. Khalil Nasr Esfahani we are sure that this association will be mutually beneficial. Those who are still not convinced about Nozhan & Mr. Khalil Nasr Esfahani’s capabilities and abilities please click on this link <a href="http://tinyurl.com/32gugbm" rel="nofollow">http://tinyurl.com/32gugbm</a> and read it again. We really would like to know what you feel about the proposal we extended and welcome your feedback. Very soon we will be coming up with articles and behind-the-scene stories of each and every company of us so that you can get to know each of them really well. Below given are some of the company names we use very often: Nozhan Trading Company / Nozhan Trading Company ltd. Nozhan Eghtesad Company / Nozhan Company. Nozhan Polymer Co / Nozhan Polymer Company. Nozhan Polymer / Nozhan Polymer Spadana. Matexgroup / Mattex Petrochemical Group. Mattex General Trading Co.(LLC) / Alma Investment LLC. Khalil Nasr International Trading Company. Jey Refiner Company / Nozhan Eghtesad / Nozhan Polymer Group. Sadaf Kooh Co / Alma Group LLC / Nozhan Poly. Our websites: <a href="http://www.nojanpoly.com," rel="nofollow">www.nojanpoly.com,</a> <a href="http://www.nozhanpoly.com," rel="nofollow">www.nozhanpoly.com,</a> <a href="http://www.matex-group.com," rel="nofollow">www.matex-group.com,</a> <a href="http://www.almanf.com," rel="nofollow">www.almanf.com,</a> <a href="http://www.sadafkooh.com," rel="nofollow">www.sadafkooh.com,</a> <a href="http://www.nozhanpolymer.com" rel="nofollow">www.nozhanpolymer.com</a> . Names we use as point of contact: Javad esmaeli / Javad Esmaeili / S.J. Esmailian, Ms. Elahe R Khalil Nasr / Khalil Khalil / Nasr / Khalil Nasr Esfahani / KhalilNasr Esfahani. Ms. Raheleh Zarei / Susan Jafari / Mr. Fariba Sadri / Ms. Annahita Bajool. Mr. Nasim Salehi / Mr. Nasim Salehi / Ms. Salehi, Mr. Amin Sheyvani. IDs we use for online communications: <a href="mailto:iran_bitumen99@yahoo.com">iran_bitumen99@yahoo.com</a>, <a href="mailto:sale.alma@yahoo.com">sale.alma@yahoo.com</a>, <a href="mailto:sugar@gmail.com">sugar@gmail.com</a>, <a href="mailto:nozhan.trading@yahoo.com">nozhan.trading@yahoo.com</a>, <a href="mailto:sales@nozhanpoly.com">sales@nozhanpoly.com</a>, <a href="mailto:k.nasr@matex-group.com">k.nasr@matex-group.com</a>, <a href="mailto:info@nojanpoly.com">info@nojanpoly.com</a>, <a href="mailto:sales@nojanpoly.com">sales@nojanpoly.com</a>, <a href="mailto:nozhan_esm@yahoo.com">nozhan_esm@yahoo.com</a>, <a href="mailto:matex_petrochem@yahoo.com">matex_petrochem@yahoo.com</a>, <a href="mailto:sales@matex-group.com">sales@matex-group.com</a>, <a href="mailto:sugar@gmail.com">sugar@gmail.com</a>, Yahoo id: nozhan.trading, MSN id: KhalilNasr_Trading, Skype: nozhaneghtesad. Though Nozhan operates from Iran we put numerous office addresses & contact numbers when we do our online listings. Mr. Khalil Nasr Esfahani insists on it, some of them are given below. Unit 3, second floor, Reza Building, Mire overpass bridge, Esfahan, Iran – 81858. Tel : 98-311-6641-641-2, 6641675, 6641676, Mobile Phone: +989132255184, (98)-9131333086, 00989132293816, Fax : 98-311-6641-676, 00983116641675. Factory: 3rd Blvd, Razi Industrial Zone, Isfahan, Iran. Zip code: 8164783611. No. 18, 17 Shahrivar Alley, West Mirza Tahere Street, Mehrabad, Isfahan, Iran, Postcode: 81858. Tel: 98-311-2601762, 00983117715784, Mobile Phone: 98-9131099598, Fax: 98-311-2604067, Telefax: 00983117721765. No 40, Mehrabad st., 2nd Moshtagh Ave, Isfahan, Iran, Zip – 81465- 1531, Telephone: 98-913-3697317, +98-311-2612950, Mobile Phone: 0989131063607, 98-913-301123, Fax: 98-913-1063607, +98 – 311 - 2604067 3, 01 floor, Arabift tower, Baniyas road, Deira Dubai, United Arab Emirates (UAE), Zip: 181030. Telephone: 971-4-2296658, Mobile Phone: 00989131099597, Fax: 971-4-2285574. Company registration number - 30285. Brand – Nozhan. yorski on "Vets charging heavy fees for wrong diagnosis" http://www.complainandshame.co.uk/topic.php?id=40#post-46 Sat, 22 May 2010 00:42:27 +0000 yorski 46@http://www.complainandshame.co.uk/ Took our Dog into Palmer & Duncan as it was being sick. Kept in over weekend for Tests & Observation! After undertaking various Xrays etc (all without our express consent) we were told there was nothing that could be done, and we were given a leaflet on Pet Cremation with a Bill for over £750 - We took him home and treated him ourselves - that was 10 weeks ago, and he is now back to his old self. Would we ever take another pet to these Vets, or recommend that anyone else went there? Not a chance - but we do tell all our friends and acquaintances about our experience with Palmer & Duncan in the hope that we can stop other Pet Owners facing the same stress that we have been caused through their inabilty to be able to diagnose Gastroenteritis. We would be pleased to hear from anyone else who has had dealings with this practice Your Rating 22/05/2010 01:10 RV on "Beware of Khalil Nasr Esfahani of Nozhan Eghtesad Co." http://www.complainandshame.co.uk/topic.php?id=37#post-41 Mon, 05 Apr 2010 12:50:39 +0000 RV 41@http://www.complainandshame.co.uk/ This Iranian company called Sepahan Yellow Roz Co., sister concern of Nozhan Eghtesad Co. cheated us. The first lot of the 3.2% Paraffin wax (we ordered 2 containers) they sent us was of very poor quality and appeared pale yellow. Even their sole agent in India, Mr. Sandeep Gupta of M/s Kavya International Delhi, agreed that the material is of low quality. Despite repeated requests to Mr. Khalil Nasr Esfahani, contact person of Nozhan Eghtesad Co., to help us sell the material somehow, he did nothing to sort out the matter. We sold off the material bearing heavy losses and again requested Mr. Khalil Nasr Esfahani to compensate some amount so that we can cover our loss to an extent. Mr. Khalil Nasr Esfahani wasn’t ok with our idea and so we decided to cancel our second order for 1.7% Paraffin wax. Mr. Khalil Nasr Esfahani didn’t have any problem with the cancellation and promised us the reimbursement of our advance payment for the 2nd container. He never remitted the amount in the next 1 month and now he is informing us the 2nd container has arrived at Nhava Sheva port in India and incurring heavy demurrage and he will claim that amount from us. Some people think they can play and abuse ethical traders. His unethical behavior and rude unprofessional approach proved himself to be an ideological chameleon without any morality and integrity. These types of fraudsters must be black listed and banned from every trading center on earth. We must take steps to prevent these completely dishonest liars from poisoning the market. Please try and keep this guy and people like him off your business dealings so that we can conduct business in an open, honest and ethical environment. His details Name: Khalil Nasr Esfahani Company: Nozhan Eghtesad Co. Email IDs: <a href="mailto:k.nasr@matex-group.com">k.nasr@matex-group.com</a>, <a href="mailto:matex_petrochem@yahoo.com">matex_petrochem@yahoo.com</a>, Tel: +98 - 311 – 2601762, +98 - 311 – 2601762, 00983112614001 Fax: +98 - 311 – 2604067 Website: <a href="http://www.nozhanpoly.com/" rel="nofollow">http://www.nozhanpoly.com/</a> Office Address: No. 40, Mehrabad Street, Esfahan, Iran Sharma on "Be aware of Khan Mazhar alias Dong Le of Porrasjen Tex" http://www.complainandshame.co.uk/topic.php?id=39#post-43 Wed, 14 Apr 2010 07:09:08 +0000 Sharma 43@http://www.complainandshame.co.uk/ Mr. Khan Mazhar who also calls himself Dong Le to cheat Indian importers & buyers has cheated us by taking an advance of $10000 for PVC laminated Tarpaulin. The promised shipment never happened. Once he got the advance he showed his true colors, stopped picking up phone, answering emails and disappeared. We complained to Korean embassy about the same, the last feedback we got from them was that may be he is behind the bars now. It’s almost a year now and still we are trying our best to get our money back. This Khan Mazhar alias Dong Le would be cheating the unsuspecting buyers from around the world each and every day. We are taking it to the next level and very soon we will be publishing articles about this scammer in all the magazines and newspapers possible. Most of the Indians have stopped working with Korean suppliers because of bad traders like Khan Mazhar alias Dong Le. We have all the email correspondence we had with him and documents as evidence. The truth is the truth and we pay a steep price whenever we ignore it. Please never ever deal with Khan Mazhar alias Dong Le or Porrasjen Tex / Jen Textile Co. Use every medium available to you to speak out against the evil that is Khan Mazhar alias Dong Le and Porrasjen Tex / Jen Textile Co. Our contact address: Middle Earth Business House Pvt. Ltd. 20, Ashoka Shopping Centre , L.T.Marg , Next To G.T.Hospital Dhobi Talao, Mumbai:400001, India Tel:022-22620780 / 22705453 Wagod on "Khan Mazhar alias Dong Le the bad trader" http://www.complainandshame.co.uk/topic.php?id=38#post-42 Tue, 13 Apr 2010 10:36:44 +0000 Wagod 42@http://www.complainandshame.co.uk/ Mr. Khan Mazhar, who also calls himself Dong Le to cheat Indian importers & buyers has cheated us by taking an advance of $10000 for PVC laminated Tarpaulin. The promised shipment never came. Once he got the advance he showed his true colors, stopped picking up phone, answering emails and disappeared. We complained to Korean embassy about the same, the last feedback we got from them was that may be he is behind the bars now. It’s almost a year now and still we are trying our best to get our money back. This Khan Mazhar alias Dong Le would be cheating the unsuspecting buyers from around the world each and every day. We are taking it to the next level and very soon we will be publishing articles about this scammer in all the magazines and newspapers possible. Most of the Indians have stopped working with Korean suppliers because of bad traders like Khan Mazhar alias Dong Le. We have all the email correspondence we had with him and documents to support our claim. The fake details he used to cheat us are given below. Porrasjen_Tex / Jen_Textile Co. 4F Suyu 2 Dong 652-78 Seoul Korea Tel: 822-904-7684 Fax: 822-904-7685 E-mail: <a href="mailto:jen.textile@yahoo.com">jen.textile@yahoo.com</a> / <a href="mailto:porrasjen_tex@yahoo.com">porrasjen_tex@yahoo.com</a> Dong Ie / Managing Director - 8210-2925-0665 Song Ha/Managing Director - cell: 8210-6456-8231 His bank account details: Name of the bank: Woori Bank Suyu Dong Br. Seoul Swift code: HVBKKRSEXXX Account number: 1081-800-354096 Beneficiary: Porrasjen_Tex Never ever deal with Khan Mazhar alias Dong Le or Porrasjen_Tex / Jen_Textile Co. The truth is the truth and we pay a steep price whenever we ignore it. Use every medium available to you to speak out against the evil that is Khan Mazhar alias Dong Le and Porrasjen_Tex / Jen_Textile Co. Our contact address: Middle Earth Business House Pvt. Ltd. 20, Ashoka Shopping Centre , L.T.Marg , Next To G.T.Hospital Dhobi Talao, Mumbai:400001, India Tel:022-22620780 / 22705453 <a href="http://www.middleearth.in" rel="nofollow">www.middleearth.in</a> <a href="http://middleearth.trustpass.alibaba.com/" rel="nofollow">http://middleearth.trustpass.alibaba.com/</a> deferma333 on "Community" http://www.complainandshame.co.uk/topic.php?id=33#post-36 Sat, 20 Feb 2010 09:54:49 +0000 deferma333 36@http://www.complainandshame.co.uk/ No bad community, very no bad deferma333 on "Community" http://www.complainandshame.co.uk/topic.php?id=34#post-37 Sat, 20 Feb 2010 09:54:49 +0000 deferma333 37@http://www.complainandshame.co.uk/ No bad community, very no bad deferma333 on "Community" http://www.complainandshame.co.uk/topic.php?id=35#post-38 Sat, 20 Feb 2010 09:54:49 +0000 deferma333 38@http://www.complainandshame.co.uk/ No bad community, very no bad deferma333 on "Community" http://www.complainandshame.co.uk/topic.php?id=36#post-39 Sat, 20 Feb 2010 09:54:49 +0000 deferma333 39@http://www.complainandshame.co.uk/ No bad community, very no bad deferma333 on "Community" http://www.complainandshame.co.uk/topic.php?id=31#post-34 Sat, 20 Feb 2010 09:54:48 +0000 deferma333 34@http://www.complainandshame.co.uk/ No bad community, very no bad deferma333 on "Community" http://www.complainandshame.co.uk/topic.php?id=32#post-35 Sat, 20 Feb 2010 09:54:48 +0000 deferma333 35@http://www.complainandshame.co.uk/ No bad community, very no bad deferma333 on "Community" http://www.complainandshame.co.uk/topic.php?id=30#post-33 Sat, 20 Feb 2010 09:54:47 +0000 deferma333 33@http://www.complainandshame.co.uk/ No bad community, very no bad deferma333 on "Community" http://www.complainandshame.co.uk/topic.php?id=27#post-30 Sat, 20 Feb 2010 09:54:46 +0000 deferma333 30@http://www.complainandshame.co.uk/ No bad community, very no bad deferma333 on "Community" http://www.complainandshame.co.uk/topic.php?id=28#post-31 Sat, 20 Feb 2010 09:54:46 +0000 deferma333 31@http://www.complainandshame.co.uk/ No bad community, very no bad deferma333 on "Community" http://www.complainandshame.co.uk/topic.php?id=29#post-32 Sat, 20 Feb 2010 09:54:46 +0000 deferma333 32@http://www.complainandshame.co.uk/ No bad community, very no bad wedge on "Saga-Never Again" http://www.complainandshame.co.uk/topic.php?id=21#post-22 Sat, 11 Apr 2009 17:29:32 +0000 wedge 22@http://www.complainandshame.co.uk/ I had undertaken many overseas touring holidays but never with Saga. Last October Saga won the day with their 'Highlights of Malaysia' offering which, from their brochure, seemed to offer a good mix of accommodation and tour content. How wrong this was. The accommodation was excellent but the tour element, which is the main purpose of this type of holiday, failed to live up to even modest expectations. By way of explanation, I doubt whether many people would regard a visit to a tiny smallholding equates with 'a visit to a rubber plantation. To add insult the only other planned diversion for the day was a visit to an oil plantation. This amounted to our coach pulling up at the roadside alongside a plantation for a 5 minute stop. Other planned visits were to items of interest which were inaccessible and the visit amounted to a drive by. There were 3 couples in the small party and all complained to the tour representative but little interest was shown. All 3 couples on their return complained to Saga on their return and were met by uncomprising and obdurate staff whose sole object was clearly to avoid any responsibilty and who would rather enter into very long and lengthy correspondence than concede real responsibility even though this would ultimately cause the company more harm and damage. All attempts to contact anyone of real seniority within the company are intercepted by more junior staff which does make one one wonder who runs Saga and whether the Chief Executive has any notion of of what goes on under the guise of customer care. Sorry Saga you have clearly lost your way or simply do not care anymore. harold.smith1@btinternet.com on "Packard Bell and PC World" http://www.complainandshame.co.uk/topic.php?id=26#post-28 Thu, 22 Oct 2009 15:53:33 +0000 harold.smith1@btinternet.com 28@http://www.complainandshame.co.uk/ i bought a Packard bell PC from PC world june last year,1 week after the warrenty ran out,the machine failed.I wrote to both Packard Bell and PC World hoping as a good will geture they would sort out the comp.No such luck.I paid PC world £120 to repair the machine.It has packed up again 4 months later. They sold me a dab machine and will not do anything about it. Buyers beware OW04 on "Sony Centre Street" http://www.complainandshame.co.uk/topic.php?id=25#post-27 Fri, 25 Sep 2009 14:49:19 +0000 OW04 27@http://www.complainandshame.co.uk/ These guys are both rude and a rip-off. DO NOT BUY HERE harold.smith1@btinternet.com on "Future Publishing" http://www.complainandshame.co.uk/topic.php?id=24#post-25 Tue, 01 Sep 2009 12:49:09 +0000 harold.smith1@btinternet.com 25@http://www.complainandshame.co.uk/ My wife took out a subsciption to Simply Knitting in May 2009,they were offering a freegift of wool and needles.Todate she has not received any just letters saying the have ran out of stock.Last year she had a letter published and should have received a prize,this never came.My wife contacted the editor of Simple Knitting at least 3 times and never once got a reply to her letters.So beware of Future Publishings promises as far as Simple Knitting is concerned. magnumtaxi on "Harveys Furniture Store" http://www.complainandshame.co.uk/topic.php?id=23#post-24 Fri, 24 Jul 2009 19:02:51 +0000 magnumtaxi 24@http://www.complainandshame.co.uk/ If anyone is thinking about going to Harveys furniture store to purchase anything beware. I bought a reclining sofa which they delivered broken. It then took 53 telephone calls and an eight week wait for it to be replaced. The broken sofa only took 10 days to be delivered. Some staff at the customer services department do not know what the Sale of Goods Act is even though Harveys broke the sale of goods act 5 times in the sale of my sofa. The Head of Customer Relations Mark Laws promised compensation for their breach of the Act and for my 53 phone calls that was 4 months ago and I am still waiting. Shoddy is not the word for this company. Try a back street furniture store they treat you as a customer.I hope they don't supply furniture to Coronation Street who they sponsor on ITV1, because that will bring the series down in stature. adrian.oliver@eastwoodpark.co.uk on "PAYPAL bad service" http://www.complainandshame.co.uk/topic.php?id=20#post-21 Wed, 18 Feb 2009 10:31:14 +0000 adrian.oliver@eastwoodpark.co.uk 21@http://www.complainandshame.co.uk/ Once again I have had the misfortune of trying to deal with their poor support. My account has a sending limit which is reset every october, I asked for it to be reset and nothing happened. I contact them again and a chap called Charles blatently ignored my request and give me a vauge reply ignoring the issue. A typical case of slopey shoulder syndrome! They truely have the worst support I have experienced so far, the worst thing is Ebay force you to use it and charge a mint for the privalige. perilousdragonfly on "Vodafone "Customer Care"" http://www.complainandshame.co.uk/topic.php?id=19#post-20 Sun, 15 Feb 2009 22:05:50 +0000 perilousdragonfly 20@http://www.complainandshame.co.uk/ Here is a letter of complaint i sent to Vodafone over the way i was treated over a fault i had discovered in the town that i work in! Vodafone Customer Relations Department PO BOX 549 Banbury Oxfordshire OX17 3ZJ Dear ‘Customer Relations’ I am writing to you today because I am appalled by the way Vodafone have acted in the last few days. I have rung 191 to ask for my PAC code and I spoke to a reasonably helpful lady and she said that if I cancel my contract that I will have to pay the remainder of my line rental for the rest of the contract which is approximately £330. I don’t feel that I should have to pay this because I am not being provided with the service that I am paying for as I am unable to make calls or send text in the BN18 9AJ area. When I took a contract out with Vodafone I was aware that a contract is a 2 way thing. I was paying for a service that Vodafone had promised to provide. If you are no longer providing this service that I am paying for then why should I still pay, you have broken your end of the contract. The fiasco started on Friday the 6th February. My partner Richard (who is also on Vodafone) was at work in the BN18 9AJ area. He could not make any calls or send any texts and the battery was going down at the rate of knots trying to go longer distance to find a signal. My partner asked around at work and about 6 or 7 of his colleague’s phones were not working either. Including one persons Vodafone wireless mobile internet laptop. Then when I went to work on Saturday 7th February (in Arundel, BN18 9AJ) I was having the same problems. No calls, no texts and my battery was down from 100% to 25% overnight when I hadn’t used it! So on Monday 9th February I called Vodafone and spoke to a woman who told me to take my SIM card out and clean it. Which I’d already tried. Then she said I will put you through to Technical Support. So she put me on hold and I was waiting for about 10 minutes listening to the naff music they play. Then all of a sudden I was cut off and I found my self being connected to another lady who said our SIM cards are old and that’s why they don’t work. So I will send you 2 new SIMs, then it will work. We called Vodafone again knowing for well that the new SIMs wouldn’t do the trick. Finally got through to a nice bloke in Technical Support who told us that there was a fault with the BN18 9AJ mast and that he would pass this information on to an engineer to go out and check it and hopefully fix the problem and that someone from Technical Support would call me back in no more than 2 days to say when this had been done. Thought wonderful great sorted! But then 2 days passed (3 in total/72 hours needed by engineer) and nothing had been fixed. So my partner called again to see why. He spoke to one man who just fobbed us off with Technical Support again. Through to a woman in Technical Support again and she says she will put us on hold for a moment while she checks the system for any faults. Came back and said no it’s all working fine. Then she waffled on for a while and we ended up on hold again. Eight minutes past and then we were cut off, it went back to all our operators are busy at present. Then we got put through to another bloke and had to explain the whole problem AGAIN! And the said he’d put us through to Technical Support. We were cut off again. This went on through about 8-10 people who each in turn cut us off. We then received our new SIMs. No note or letter to tell us we had to activate them so we had to guess that. So we both rang up to activate our SIMs. But they still didn’t work in Arundel as my partner found out when he went to work on Wednesday 11th February. So my partner rang again and was transferred to Technical Support 4 times and cut off by another 6 people. He’d had enough and so had I. After a while I thought, perhaps I will give it one more go. I must find a useful person eventually who won’t cut me off. They can’t all be as rude and rubbish as the ones we have had so far. So at 7-30pm I called them again and spoke to another man and asked for my PAC code so I can leave Vodafone and he asked me why. So I explained the situation for about the 17th time and he put me through to Technical Support AGAIN. Then after I was on hold for 10 minutes I was cut off. Dead on 8pm when their office shuts. We are so frustrated it was so obvious what the problem is but Vodafone will not acknowledge the problem or fix it. Not only that but each operator that we have spoken to often contradicts what another had said. - The first Technical Support man called me back on the house phone as my battery was low. Then another operator tells me that the Technical support team can’t make outgoing calls. So how did the man call me back? - One operator tells me that she has checked the system for faults and says that there are no problems and that all is as it should be. Then another tells me she can have checked the system as the system is down. Was she lying? My partner and I rely on our phones. He uses his AT WORK IN ARUNDEL. He needs to be able to be contacted 24-7 for his work. He has lost a few customers due to not being able to use his phone. I use my phone a lot too. I work nights IN ARUNDEL. It’s my lifeline when I go out alone. I pay £25-00 He pays £20-00 = £45-00 a month. They are not providing a service that we are paying for. I wouldn’t treat anyone they way that I have been treated over the past few days. I feel like I am a piece of dirt on the bottom of their shoes. They have been no help WHATSOEVER. They are rude and I would not expect a company to have operators that hang up on their customers. The problem is so simple. It’s blatantly obvious that the Arundel (BN18 9AJ) mast/s have a fault. All it would have taken is for someone to put me through to Technical Support. I’d explain the problem ONCE. They’d say thank you very much for reporting a fault. We will look into it. Then send out an engineer to fix the problem IMMEDIATELY! Then we’d all be happy. But instead we get treated like a piece of dog doo doo on their shoes and they are about to loose 2 longstanding customers. Up until Friday 6th February the Arundel signal was fine. No problems at all. I then rang Vodafone again to ask for my PAC code, spoke to a lovely woman who said she would need to authorize my PAC code with her manager. So I spent 20 minutes on hold and I was amazed when she actually came back. She didn’t come back with good news though. She said if I want my PAC code I’d have to pay a shortfall of £330 to cancel it. I was in tears. This whole experience has actually made me feel ill. I just can’t cope with your “Customer Care and Technical Support” departments anymore. We have explained the problem over 20 times between me and my partner. Now as you can see I am not a happy customer and due to way I have been treated I do not feel I should have to pay this shortfall. I wish to have my PAC code and I will go to another network that can provide the service I need and doesn’t treat it’s customers like crap! I look forward to hearing from you. Don’t ring my mobile because it doesn’t work!! Use the house phone!! Number is at the top of the letter. From A Very Unhappy Customer S Hills All they could offer me in compensation for all my trouble was £25 off (1 free month!) PATHETIC!!! sohoryan on "STABBED!" http://www.complainandshame.co.uk/topic.php?id=18#post-19 Mon, 02 Feb 2009 11:36:40 +0000 sohoryan 19@http://www.complainandshame.co.uk/ I am now in StCharles Hospital Kensington, being forcibly injected with anti-psychotics every night. During my time inside, I have had the opportunity to "inspect" no less than four mental institutions, both NHS and private and the strongest impression I gained was of collossal waste of fuel and energy. These places are kept at almost searingly hot temperatures, and the climate is like that of a hot, dry arid landscape. They could cause a global warming all by themselves, and I get the impression, that while the patients might well benefit from cooler temperatures, the equatorial climate conditions are maintained for the benefit of the staff, who mainly hail from the warmer regions of the world......and, of course, the bill goes to the taxpayer.... As you would expect, these places are entirely organised for the convenience of the nurses, who arrogate to themseves the patients’ quiet rooms and computers, even locking them out of chapels and sanctuaries designated for their use. At South Kensington the daily papers always arrived in the middle of the night, presumably after the staff had finished with them. I, myself am forcibly and probably illegally sedated, not for my own good but to knock me out so that the nurses do not have to check on me. The staff put the patients off speaking to me by telling them I have filthy habits, but the ones I have spoken to tell me they are being robbed blind by the support staff that are supposed to be there to help them with shopping etc. Apparently the way to ensure a patient’s complaints will be disbeleived is to diagnose him or her as a paranoid schizophrenic . And here’s a name for you, people: Dr Annie Hall, psychiatric consultant. Be afraid, be very afraid. THE NEW MENTAL HEALTH ACT 2007 Is a real CATCH 22. It seems that the very fact that you have been committed to a mental institution is regarded as good reason for keeping you there, since you are an obviously vulnerable person. Vulnerable, that is, to people who want to commit you to a mental institution. I understand, from reading the hospital Daily Mail, that certain members of the House of Lords get paid vast sums of money for making sure acts like this one are passed without difficulty. PS: The scandal of male patients on female wards is as nothing to the scandal of male nurses on female wards sohoryan on "City of Westminster" http://www.complainandshame.co.uk/topic.php?id=17#post-18 Fri, 23 Jan 2009 23:42:22 +0000 sohoryan 18@http://www.complainandshame.co.uk/ My topic, <a href="http://www.myspace.com/sohoryan">SOHO POLICE STATE</a>, is also relevant here sohoryan on "SOHO POLICE STATE" http://www.complainandshame.co.uk/topic.php?id=16#post-17 Thu, 22 Jan 2009 15:50:21 +0000 sohoryan 17@http://www.complainandshame.co.uk/ Hello all, Here is a link to my website, (I hope!)<a href="http://www.myspace.com/sohoryan">police harrassment on stilts</a>!